PRIVACY POLICY

Sports World SA ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy. This policy complies with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

• Personal identification: name, phone number, email address.
• Delivery information: shipping address, city, region, postal code.
• Payment information: we do not store card details — all transactions are processed securely by our payment partners (MyFatoorah, Tabby, Tamara).
• Order history: products purchased, order values, and transaction dates.
• Device & browsing data: IP address, browser type, pages visited, and time spent on the website (collected via cookies).
• Communications: messages sent to us via WhatsApp, email, or the contact form.

• To process and fulfill your orders, including delivery coordination and invoicing.
• To send order confirmations, delivery updates, and support communications.
• To respond to your inquiries and provide customer service.
• To improve our website, product listings, and shopping experience.
• To send promotional offers and newsletters — only with your consent, and you may unsubscribe at any time.
• To comply with legal obligations and prevent fraud.

• Delivery partners: your name, phone number, and address are shared with our logistics providers solely to fulfill your order.
• Payment processors: transaction data is shared with MyFatoorah, Tabby, and Tamara as required to process payments.
• Legal compliance: we may disclose your data to government or regulatory authorities if required by law.
• We do not sell, rent, or trade your personal information to any third party for marketing purposes.

• We use essential cookies to maintain your session and shopping cart.
• Analytics cookies (e.g., Google Analytics) help us understand how visitors use our website — this data is aggregated and anonymous.
• You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.
• We do not use cookies to serve third-party advertising.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using SSL/TLS. Payment processing is handled by certified PCI-DSS compliant providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are kept for a minimum of 5 years as required by Saudi commercial regulations. You may request deletion of your data at any time, subject to legal retention requirements.

• Right to access: you may request a copy of the personal data we hold about you.
• Right to correction: you may request that inaccurate or incomplete data be corrected.
• Right to deletion: you may request that your personal data be deleted, subject to our legal retention obligations.
• Right to withdraw consent: you may withdraw consent for marketing communications at any time.
• Right to lodge a complaint: you may file a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) if you believe your rights have been violated.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

For any privacy-related requests or questions, please contact our data team at info@sportsworldsa.com or via WhatsApp at +966 555 402 266. We will respond within 10 business days.